SAXParseException when importing data

Occasionally you may receive an error when importing your rooms and devices from the LightwaveRF portal.

First of all, please check that you have correctly entered your email address and pin number into the location settings.

If your login credentials are correct, the portal is possibly returning incorrect data and usually corrects itself. This is not a fault in the app. It simply means that the app is unable to interpret what the portal is producing.

All the app does is download data from this URL and parse it into its component parts.<your email address>&pin=<your pin number>

Note that you may need to use the “View as source” function of the browser for the above data to be displayed correctly.


Category: Lightwaver

← Frequently Asked Questions

Comments are closed.