What details do you need from me if I have a problem?

This depends on what you have a problem with  but always include the version number and Support number if you have one.

winver The Windows application displays the version number at the bottom right of the screen when you open your wallet.
 andver Android apps display the version number on the bottom of the login screen or in the “About” section of the app.
 andlic The support number (previously called the license details) are displayed on the “About” page of the Android app. It is a sequence of 15 characters separated into 5 groups of 3 characters each.


Category: Password Safe (Lite), Password Safe (Pro)

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